Methods
User Research
Usability Testing
My Role
User Designer
Teamwork
User Researcher
Areas
Auto UX
PAINPOINTS
Painpoint 01
Parents are worried about leaving the baby in the car alone
Painpoint 02
New-born babies are very sensitive to bumpy roads in the car
Painpoint 03
Babies might cry for getting bored
PAINPOINTS
Comparative Analysis
Compared the Lyriq with four other luxury SUV brands to explore features tailored to our target audience.
Wireframing
Determinded the optimal layout for the functions we had in mind.
User Testing
Validated our designs and addressed key usability issues.
BACKGROUND
Designed for a next-generation automotive platform leveraging Ultra Wideband (UWB) technology
UWB includes Location based alerts, Child presence detection, seamless keyless entry
TARGET USERS
Family with New-born Baby
Our target users prioritize safety, comfort, and peace of mind during every car ride.
METHODS
BLANK
PAINPOINTS
Reduced friction and streamlined interactions for entering Baby Mode
Leveraged UWB to automatically detect presence and initiate Baby Mode, activating after a 10-second delay.
Start & Cancel Pad
Enabled easy switching through touch or control pad interactions
Pad Interation
FINAL DESIGN
DESIGN SYSTEM
A brand new design system and layouts were created
KEY DECISION #2
Updated the music player to switch to the baby playlist with smooth transitions
The music playlist automatically changes based on who’s in the driver’s seat and whether a baby is detected in the car.
KEY DECISION #3
Recommends smoother, less bumpy routes to improve baby comfort
Recommends smoother, less bumpy routes to enhance the baby’s comfort, using real-time road condition data and route optimization to minimize sudden movements and vibrations during the ride.
Distinct cross-device visual experiences tailored to different use cases
Designed distinct cross-device visual experiences tailored to different use cases, ensuring each platform delivers the right level of information and interaction complexity.
KEY DECISION #4
Cross-device notifications to enhance child safety
For child safety, the car uses UWB to detect the guardian, and if they move too far away while the baby is still inside, an alarm goes off.
KEY DECISION #1
PLATFORMS
Designed across three platforms focusing on clear focus states and a larger, simplified UI
TESTING & CRITIQUE
TESTING & CRITIQUE
Insight 01
Added manual controls to Baby Mode, complementing automation with greater user flexibility
Insight 02
Enabled quick and easy exit from Baby Mode at any time, preventing accidental activation
ITERATION
Added a manual control feature across both mobile and in-vehicle displays
Added a manual control mode across both mobile and in-vehicle displays, allowing users to seamlessly override automation and adjust settings in real time for greater flexibility and control.